Privacy Policy

Effective Date: 20.04.2025
Firm Name: Havaii Ltd t/a Havaii Immigration

1. Introduction
   This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and our obligations under the IAA regulatory frameworks.
   
   
2. Who We Are
   Havaii Ltd, trading as Havaii Immigration, is a UK-based firm providing immigration advice under registration details: Havaii Ltd, F202431979.
   
   
3. Data We Collect
   We may collect the following personal information:

• Identity data (name, date of birth, passport details)
• Contact data (email, address, telephone number)
• Immigration history and documentation
• Payment details (bank information if invoices are settled via bank transfer)
  
  

4. How We Collect Data

• Directly from you (via forms, emails, meetings)
• From third parties (e.g., Home Office, previous representatives, referees, anyone you have provided consent for to speak on your behalf)
  
  

5. How We Use Your Data

• To provide legal immigration advice
• To comply with legal and regulatory obligations
• For billing and accounting purposes
• To manage client relationships and file administration
  
  

6. Lawful Basis for Processing
   We rely on the following lawful bases:

• Consent
• Contractual necessity
• Compliance with legal obligations
• Legitimate interests
  
  

7. Data Sharing
   We may share your information with:

• Regulatory bodies (IAA)
• Courts, tribunals, or Home Office
• Third parties necessary for case progression (e.g., translators, experts)

We will never sell your personal information.

8. Data Security
   We implement appropriate technical and organisational measures to protect your personal information.
   
   
9. Data Retention
   We retain client files for a minimum of 6 years after closure unless required otherwise.
   
   
10. Your Rights
    You have rights under GDPR including:

• Access to your data
• Correction of inaccuracies
• Erasure (‘right to be forgotten’)
• Restriction of processing
• Portability
• Objection to processing

Please contact us at pkd@havaii.co.uk to exercise these rights.

11. Cookies
    We may use cookies to enhance your browsing experience. You can manage cookie settings in your browser.
    
    
12. Complaints
    If you have concerns about our use of your data, you can lodge a complaint with the Information Commissioner’s Office (ICO) or contact us directly.
    
    
13. Changes to This Policy
    We may update this policy from time to time. Changes will be posted on this page.